What is Ford Roadside Assistance Phone Number?

When Reaching Out Matters

When you’re out on the road, the last thing you expect is for something to go wrong; like a flat tire, dead battery, or accidentally locking yourself out of your car. But emergencies don’t come with a warning, and that’s exactly why Ford Roadside Assistance exists. It’s there to turn those unexpected moments into manageable ones, giving you peace of mind knowing that help is just a phone call (or tap) away.

Whether you’re commuting to work, running errands, or headed out on a weekend road trip with the family, having a reliable support system in place can be the difference between a minor hiccup and a major disruption. Ford’s team of trained roadside professionals is available 24/7 to provide immediate assistance. With just one call or a quick request through the FordPass® App, you’ll be on your way to a solution in no time. It’s all about helping you get back on the road safely, efficiently, and with as little stress as possible.

How Do I Contact Ford Roadside Assistance?

If your vehicle breaks down or you’re stuck with a flat tire or dead battery, knowing how to get help quickly is critical. Ford makes it easy for their drivers to get back on the road with around-the-clock emergency support.

Ford Roadside Assistance Phone Number

To speak directly with a Ford roadside support agent, simply call:

📞 1-800-241-3673

This toll-free number connects you to Ford’s 24-hour roadside team, ready to assist with a variety of services—including towing, flat tire changes, jump-starts, fuel delivery, lockout services, and more.

Contacting Ford Roadside Assistance

Ford gives you multiple ways to access help when you need it the most. Here’s how you can get started:

Option 1: Use the FordPass® App

The FordPass® App is a convenient and efficient way to request roadside help directly from your phone. With a few taps, you can:

• Request service based on your GPS location
  
• Track the service provider’s estimated arrival time
  
• Access vehicle health reports
  
• Schedule service or maintenance
  
• Manage your Ford ownership experience all in one place
  

This app is a must-have for any Ford driver who values convenience, safety, and control over their vehicle’s needs.

Option 2: Call Ford Roadside Assistance

Prefer to speak to someone directly? No problem. Just call 1-800-241-3673 and you’ll be connected to Ford’s 24/7 assistance line. Whether you’re on a busy highway or stuck in your driveway, Ford’s support team is ready to help with any roadside issue.

Is Ford Roadside Assistance Free?

Yes, Ford Roadside Assistance is free for eligible vehicles that are still under warranty. Specifically, you’re covered if your vehicle falls under any of the following:

• Ford New Vehicle Limited Warranty
  
• Ford Protect Extended Service Plan
  
• Ford Certified Pre-Owned Warranty
  

As long as your coverage is active, Ford provides roadside assistance at no additional cost. Once your warranty expires, though, you may need to pay for services out-of-pocket or consider enrolling in a third-party roadside program.

What Services Are Included with Ford Roadside Assistance?

Ford Roadside Assistance provides a wide array of emergency services to ensure that unexpected vehicle troubles don’t leave you stranded. These services are available 24/7 to provide timely and efficient support whenever you need it.

24/7 Towing

If your vehicle becomes disabled and cannot be driven, Ford Roadside Assistance will arrange for it to be towed to the nearest qualified Ford dealership or authorized repair center. This service is provided at no cost to you, as long as the issue falls within the terms of your coverage.

Flat Tire Service

Experiencing a flat tire? A qualified technician will be dispatched to your location to replace the flat tire with your vehicle’s spare. If your spare tire is unavailable or unusable, the technician will arrange for your vehicle to be towed to the nearest service center.

Jump-Start for Dead Batteries

A dead battery can be a major inconvenience. Ford Roadside Assistance will send a technician to jump-start your battery and get your vehicle running again.

Fuel Delivery

If you run out of gas, Ford Roadside Assistance will deliver enough fuel to get you to the nearest gas station. While the fuel delivery service itself is free, you may be charged for the cost of the fuel.

Lockout Assistance

Locking your keys in your car can happen to anyone. Ford Roadside Assistance technicians can help you regain access to your vehicle without causing any damage.

Winching and Pulling

If your Ford vehicle becomes stuck in snow, mud, or a ditch within 100 feet of a road, Ford Roadside Assistance will dispatch a tow provider to safely pull your vehicle out.

Additional Services and Benefits

In addition to the core services listed above, Ford Roadside Assistance may also offer other benefits, such as:

• Battery Replacement: If your battery is dead and cannot be jump-started, Ford Roadside Assistance may arrange for a replacement battery to be delivered and installed.
• Trip Interruption Assistance: If a breakdown leaves you stranded far from home, Ford Roadside Assistance may provide reimbursement for meals, lodging, and transportation expenses.
• Rental Car Assistance: In some cases, Ford Roadside Assistance may help arrange for a rental car while your vehicle is being repaired.

Coverage and Eligibility

Ford Roadside Assistance is typically included with the purchase of a new Ford vehicle. The specific terms and duration of coverage may vary depending on the model and year of your vehicle. If you purchased a used Ford vehicle, you may still be eligible for Roadside Assistance, depending on the vehicle’s history and warranty status.

How to Request Assistance

If you need to request Ford Roadside Assistance, you can call the dedicated toll-free number. Be prepared to provide your name, location, vehicle identification number (VIN), and a description of the issue you’re experiencing.

How Long Does Ford Roadside Assistance Coverage Last?

Ford Roadside Assistance coverage depends on your vehicle type and warranty status:

• Gas and Diesel Models: Coverage lasts for 5 years or 60,000 miles (whichever comes first).
  
• Electric and Hybrid Models: Coverage extends to 8 years or 100,000 miles due to their unique service needs.
  

To check your specific coverage, you can log into your Ford Account or call Ford Customer Support.

Ford Customer Service Contact Numbers

Here’s a quick reference list of Ford support phone numbers for all your vehicle and warranty needs:

• Roadside Assistance: 1-800-241-3673
  
• General Customer Service: 1-800-392-3673
  
• Warranty Assistance / ESP Questions: 1-800-521-4140
  

What If My Roadside Coverage Has Expired?

If your warranty period is over, don’t worry! There are still plenty of ways to get the help you need.

Consider These Alternative Roadside Assistance Options:

• DriveSmart Roadside Assistance
• AAA (American Automobile Association)
• Credit Card Roadside Programs (check your benefits!)
• Insurance Provider Roadside Plans

These programs can step in with flat tire service, tows, jump-starts, and more. Oftentimes, at a reasonable price.

The Importance of Reliable Roadside Assistance for Every Driver

Car trouble is an unfortunate reality that can strike anyone, anytime, and anywhere. It’s never convenient, and often occurs at the most inopportune moments. Picture this: you’re driving home late at night, and your car battery dies, leaving you stranded in the darkness. Or perhaps you’re on a road trip, and a tire blows out in a remote area with no cell phone service. Maybe you’re simply running errands around town, and you accidentally lock your keys in the car. These scenarios, while stressful and inconvenient, are all too common.

Having 24/7 roadside assistance is akin to having a safety net for your vehicle. It provides peace of mind, knowing that help is just a phone call away, no matter the time of day or your location. Whether it’s a dead battery, a flat tire, an empty gas tank, or even if you’re locked out of your car, roadside assistance can dispatch a professional to your location to get you back on the road.

The benefits of roadside assistance extend beyond just convenience. In emergency situations, it can be a lifesaver. If your car breaks down in a dangerous location or during inclement weather, roadside assistance can provide a safe and timely solution. Additionally, for those who are unfamiliar with car maintenance or who may not feel comfortable changing a tire or jump-starting a battery, roadside assistance offers a reliable and professional service

Investing in a roadside assistance plan is a proactive measure that can save you time, money, and stress in the long run. It’s a small price to pay for the peace of mind and security it provides, knowing that you’re never alone on the road.

Enhance Your Coverage with DriveSmart

While Ford Roadside Assistance offers a solid base of support, sometimes you need a little more. Especially once your vehicle is out of warranty. That’s where DriveSmart comes in. When you join DriveSmart, you unlock roadside protection that goes beyond the basics:

What You Get with DriveSmart:

• 24/7 Roadside Assistance—for any vehicle you own or drive
  
• Flat tire help, jump-starts, lockouts, and towing
  
• Emergency fuel delivery
  
• Access to nationwide repair centers
  
• Exclusive discounts on auto repairs and maintenance
  
• Coverage that travels with you, not just your vehicle
  

Join the DriveSmart Network Today

Don’t wait for a breakdown to realize you need better coverage. Get the backup plan that works whenever and wherever you drive. DriveSmart has your back, whether you’re a loyal Ford owner or have multiple vehicles.

Why Choose DriveSmart?

• Comprehensive Coverage: From flat tires and lockouts to towing and battery jumps, DriveSmart offers a wide range of roadside assistance services.
• 24/7 Availability: No matter when or where you break down, DriveSmart’s team of experts is available 24/7 to help.
• Nationwide Network: With a vast network of service providers, DriveSmart can get you help quickly, no matter where you are.
• Easy Sign-Up: Signing up for DriveSmart is quick and easy. Click the link below to get started.

Don’t Wait! Click here to sign up for DriveSmart and drive with confidence every day.

Drive Confidently, Drive Smartly.